Visitor Guidelines

PLEASE READ: In accordance with San Francisco city mandates, and to ensure the safety of our community, Gray Area requires all visitors aged 12 or older to present proof of vaccination for in-person events. Masks are required for all attendees.

We’re excited to welcome you back to Gray Area. Our goal is to provide visitors with a safe and enjoyable environment in an atmosphere for experiencing art.

In response to the COVID-19 pandemic, we've added precautions to help safeguard our staff and visitors.

COVID-19 Updates

Our team is working hard to keep a safe environment:

• Intimate: Restricted capacity to allow for social distancing.
• Air Circulation: New increased ventilation in the lobby and performance space.
• Cleanliness: New enhanced cleaning policy; we are fully sanitizing the entire facility every day and providing hand sanitizer.

* Please note any interaction with the general public poses an elevated risk of being exposed to COVID-19 and we cannot guarantee that you will not be exposed while in attendance at the event. We are following state and federal guidance, and doing everything we can to minimize risk to our guests.

Entry Guidelines

• If you feel sick in any way, please stay home and get in touch. Rescheduling reservations are allowed on a case-by-base basis.
• All attendees aged 12 or older must provide proof of vaccination* to attend events at Gray Area.
*Physical vaccination card, photocopy of the physical card on your phone, or a digital copy. You can get your digital vaccination record here. The name on your vaccination card MUST MATCH YOUR PHOTO ID.
• Wear a face covering at all times.
• Maintain 6 feet between yourself and others whenever possible.
• No food or drink is allowed.
• Wash or sanitize your hands frequently.
• Seniors and those with health risks should consider avoiding indoor settings such as the CineChamber at Gray Area.


All visitors require a ticket purchased online in advance so we can ensure we do not exceed capacity.
There are no refunds.
Nocturne X tickets may be exchanged for a different time slot until 12 hours before the scheduled time slot. There are no exchanges for tickets whose time slots are within 12 hours.
Group tickets cannot be exchanged.

When to Arrive

If you have purchased a ticket online, please arrive within 15 minutes before your scheduled time. Late arrivals will not be admitted into the showing.


Contact [email protected] with any questions.

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